Modern Governor is an online training and support resource provided by Herts for Learning (HfL), under which it operates as an owned brand.
Modern Governor is comprised of several component elements:
This Privacy Policy demonstrates HfL’s firm commitment to data protection. This statement (together with the Terms and Conditions for training courses) sets out the ways that HfL (‘the Company, ‘we’, ‘us’ or ‘our’) gathers and disseminates information from Modern Governor and what you can do if you have questions about Personal Data.
For the purposes of data protection laws, the Company is the controller of personal data collected on the Modern Governor service, including the LMS, app and public-facing web site at moderngovernor.com.
This document sets out the types of Personal Data (meaning information about an individual from which that individual can be personally identified) we handle, the purposes of handling those Personal Data and any recipients of it.
For the purposes of data protection laws the Company is the data controller.
We are committed to ensuring that the privacy and security of your personal information is always protected. Any personal information that you provide to us on Modern Governor will be handled in accordance with this Privacy Policy.
Please read this policy carefully. By using moderngovernor.com and any services offered via the Site, as well as all related websites and online services provided by Herts for Learning, you are agreeing to be bound by this policy in respect of the information collected about you via this Site and through other means.
We are: Herts for Learning Limited
Address: Robertson House, Six Hills Way, Stevenage, SG1 2FQ Information Commissioner’s Office Registration Number: ZA154308 Our Data Protection Officer is: Lynette Dexter, Company Secretary
Email address for the Data Protection Officer: dp.foi@hertsforlearning.co.uk
We collect and hold personal information relating to our users/customers, and in relation to any individuals included in data sets that are being processed by the Company under contractual agreements.
We may share Personal Data with other agencies, but only as necessary under our legal duties or otherwise in accordance with our duties/obligations as a Company.
The Personal Data we collect from the Modern Governor is provided to us on a voluntary basis when users:
Set out below are the reasons we collect and process Personal Data, as well as the legal basis on which we carry out this processing:
We will only process your Personal Data information where we have consent or we have another lawful reason for using it. These reasons include where we:
As a user of Modern Governor service, we may collect the following Personal Data about you (please note this list does not include every type of Personal Data and may be updated from time to time):
Information stored on the Modern Governor LMS will have been provided by either:
Any Personal Data collected by us will be treated as confidential under the principles of the relevant data protection law.
Personal Data will be accessible by:
We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will not share personal information with third parties without consent unless we are required to do so by law or our policies. We will disclose Personal Data to third parties:
This may include sharing data with the Police and other organisations where necessary.
The above listed third party suppliers will process data on our behalf. Therefore, we audit these third party suppliers to ensure their compliance with relevant data protection laws and specify their obligations in appropriate contracts and service level agreements.
Personal Data may be processed in a variety of ways; this will include but is not limited to:
We also use this information for the marketing of Modern Governor, where the necessary consent has been given.
This website (and its associated services) uses cookies to improve your experience while visiting. Where applicable this website (and services) uses a cookie control system allowing you on your first visit to allow or disallow the use of cookies on your computer / device. This complies with current legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s device that track, save and store information about the user’s interactions and usage of the website. This allows the website to provide the users with a tailored experience within this website.
You are advised that if you allow the use of cookies on your first visit to the website but later wish to deny the use and saving of cookies from this website on to your device, you should take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors. To remove cookies, please refer to your browser’s help menu and search for ‘cookies’.
This website (and services) uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy by searching for “Google Analytics Privacy Policy” at https://policies.google.com/privacy?hl=en.
This website uses cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
The use of Cookies on the Learning Pool LMS is summarised on the login page:
You may encounter a link to an external website page whilst viewing e-learning content on the Modern Governor LMS, within the glossary content of the Modern Governor app, or the public-facing site at moderngovernor.com. If the link is to a website that is operated by a third party you should know that we have no control over that website, or its content, and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site. You are advised to check the privacy policies of those other sites for their terms and conditions.
This site uses “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place. Data processing is based on legitimate interests. Herts for Learning has a legitimate interest in protecting its site from abusive automated crawling and spam. For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/intro/v3.html.
Our website – and the services it details and offers – is designed as general audience site not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under the age of 16 without parental consent. If you are under 16 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Information has been collected on the Service from a child under 16 years of age without parental consent, then we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has obtained an account on the Service, then you may alert us at support@moderngovernor.com and request that we delete that child’s Personal Information from our systems.
Your Personal Data is stored on systems based in the United Kingdom and all data backups are fully encrypted.
The Modern Governor LMS – provided by Learning Pool – has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to the Modern Governor LMS are logged and investigated. Where necessary, Herts for Learning’s will inform law enforcement agencies or other relevant organisations regarding misconduct. Learning Pool’s platform security statement – including its ISO 27001 certification – and list of subprocessors are available.
We will only retain Personal Data for as long as is considered necessary to achieve the purposes for which it was originally collected.
Accounts on the Modern Governor LMS which have not been accessed in 12 months will be suspended by Learning Pool on behalf of Herts for Learning. In line with Herts for Learning’s data retention policy,
The General Data Protection Regulation and associated data protection law gives you rights in relation to Personal Data held about you. These are:
Where any exercise by you of your right to restriction determines that our processing of particular Personal Data are to be restricted, we will then only process the relevant Personal Data in accordance with your consent and, in addition, for storage purposes and for the purpose of legal claims.
You can find out more about the way these rights work from the Information Commissioner’s Office (ICO) website.
If at any time you wish to close your Modern Governor LMS account and/or stop receiving information from us, you can:
You are entitled request details of Personal Data that we hold about you and you can access that Personal Data by making a Subject Access Request (SAR).
A SAR is a written or verbal request for personal information (known as personal data) held about you by an organisation. Data protection legislation gives individuals the right to know what information is held about them. However, this right is subject to certain exemptions as set out in the Data Protection Act 2018.
To submit a SAR to HfL we recommend that you email a written request to our Data Protection Officer at dp.foi@hertsforlearning.co.uk. To help us respond quickly and effectively to your request, please include information regarding your relationship with us, along with a comprehensive list of what personal data you want to access and any details, relevant dates, or search criteria that will help us identify the information that you want.
If you are unhappy with the way we have dealt with any of your data protection concerns, you can make a complaint to the Information Commissioners Office (ICO), the supervisory authority for data protection issues in England and Wales. We would recommend that you complain to us in the first instance, but if you wish to contact the ICO you can do so using the details below. The ICO is a wholly independent regulator established in order to enforce data protection law.
ICO Concerns website: www.ico.org.uk/concerns ICO Helpline: 0303 123 1113
ICO Postal Address:
Information Commissioner’s Office Wycliffe House,Water Lane Wilmslow Cheshire SK9 5AF
Any changes we make to this notice in the future will be updated on the Modern Governor privacy policy displayed on Modern Governor sites (the LMS, the app login and the main public-facing site at moderngovernor.com) and, where appropriate, notified to you by e-mail. Please check back to see any updates or changes.
This Privacy Policy was last updated on 16 December 2021.